~A~

• Accomplishments for 2007 (PDF)
• Accomplishments for 2006 (PDF)
• Accomplishments for 2005 (PDF)
• 2001-2002 Strategic Plan (HTML)
• 2001-2002 Strategic Plan (PDF)
• Academic Services (and Consulting)
  Need assistance with academic computing applications? Let Academic Services help with centralized instructional University systems!
• Administrative Information Services
  Administrative Information Services (AIS) within University Technology Services is organized into seven primary areas which provide design, development and implementation of student and administrative computing systems on a variety of platforms.
• Adaptive Technology Lab
  Center for Adaptive Technology at the Thomas Cooper Library
• Announce mailing list and web site
  Subscribe to this listserv to obtain information geared to the USC Community via email.
• Antivirus Information
  Upgrade your Anti-Virus Software and learn about virus and Net hoaxes at USC's Virus Information Center
• Application Development
• Administrative Information Services
• Contractual Services
• Authentication
• FAQS - USC Network Username
• Changing a USC Network Username in the Single User System
• Request for USC Network Username Change

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~B~

• Blackboard
  Blackboard is a web authoring and course management tool that allows faculty to use the power and convenience of the World Wide Web for teaching.
• Blackboard Support
  Getting Started With Blackboard
• Business Office (University Technology Services)
  Provides quality customer service in support of University Technology Services accounts payable and receivable processes to assist students, the University Community and/or vendors as required in the areas of research, review and verification of payments, billing, changes and updates to accounting records.

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~C~

• Calling Cards
  USC presents the easiest way to make a phone call when you're Off-Campus or traveling.
• Cellphone Purchasing
  Cellphones are available with a University Purchase Requisition.
• CIO (Chief Information Officer)
  The Office of Information Technology (OIT) is directed by Dr. William F. Hogue, Vice President for Information Technology and Chief Information Officer. The mission of OIT is to support teaching, research, and service missions of the University.
• Codebook (Electronic)
  Allows users to search the University's mainframe codeset database.
• Communications Cabling Installation Standard (PDF)
  This document provides guidance for the installation/construction of communications (voice and data) cabling, spaces and pathways in accordance with industry codes and standards and University of South Carolina (USC) standards as provided for in USC policy IT 1.06 "Computer Network Equipment Standards".
• Computer Labs
  Information for labs on campus including, hours of operation, lab contact information and services offered in the labs.
• Computer Operations
  Department that provides central computing support for the user community and ensures University Technology Services' central computing systems are operational 24 hours per day, 365 days per year.
• Computer Purchasing
  Information about buying a computer from USC vendors who give educational discounts to University students on computer purchases.
• Computer Security
• Computer Systems
  Systems is responsible for system-level administration and support of for University Departments, Nonprofit Organizations, Federal, State and Local government agencies.
• Computing Policies
  Links to official University policies related to computing and communications.
• Contacts
  List of e-mail addresses you can use to report problems or ask questions about University Technology Services areas.
• Contractual Services Group
  A cost recovery Information Technology service provider that provides services and support for Non-Profit, Education, Federal, State and Local government agencies since 1973.
• Copyrighted Materials on the Internet (Guidelines for Use of)
• UTS Help Desk
  Problem Reporting and Support Request System

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~D~

• Data Entry
• Data Warehouse
  The data available in the warehouse is financial information, but the warehouse will soon include human resource and payroll information.
• Dell Computers
  Buy a discounted Dell Computers through USC Computer Purchasing.
• Desktop Support
  Our skilled technicians can support  your workstations and servers.
• Digital Mapping
  Services provided for GIS consulting, Plotting, Digitizing, Imagery Services, Scanning and Application Development
• Distance Educations and Instructional Support
  DEIS supports University faculty and administration in the development and delivery of instructional media and to support academic units by delivering courses and providing student services to distant learners who cannot come to campus.
• Document Repository
  The University Technology Services Document Repository is a common, standard system for the storage and dissemination of UTS documents.
• Domain Name Services
  DNS, the Domain Name System, performs the mapping between symbolic domain names and IP addresses.

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~E~

• eBusiness Solutions
  A group of creative designers, programmers and multimedia specialist. We develop innovative, original online web based applications and legacy to web solutions with style.
• eForms Library
  Obtain instant access to Acrobat forms that you can fill out on-line using just your browser.
• Electronic Codebook
  Allows users to search the University's mainframe codeset database.
• Email
Services
Email Services that are available at USC
• Emergency Management Plan
  Emergency Management Plan and Contact List for Computer Services (UTS Employees Only)
• Events Calendar

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~F~

• FAQs
  University Technology Services'  FAQs for Students, Faculty and Staff

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~G~

• Gamecock Email Accounts
  The Gamecock E-Mail system (GEM) was replaced by University E-mail on January 8th, 2007. Please see University E-mail for information and links.
• Gamecock Email Web Access (Prior to 1/08/07)
  If you need access to messages prior to 1/08/07, login here to view these messages. * NOTE: All messages after 1/08/07 will be sent to your new University E-mail account.
• Get Connected
  Get connected to the USC through the wired and wireless network.
• Glossary of Computing Terms
• GroupWise Support
  GroupWise support website to help you learn more about GroupWise and provide you with continual support and updates.
• GroupWise Web Access
  GroupWise offers all USC Faculty and Staff email access from the web browser.

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~H~

• Handouts
  A guide for faculty, staff and students for responsible computing on the University system.
• UTS Help Desk
  Problem Reporting and Support Request System

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~I~

• iCARE Center
  iCARE Center (Internet Computer And Resource Education) We want you to learn how to "CARE" for your computer during your session. We can help you connect your computer to the ResNet (residential network) and the USC Wireless Network, along with showing you how to keep your machine updated and secure. iCARE Center services are available for on and off campus, undergraduate and graduate students.
• ICPSR (Inter-University Consortium for Political & Social Research)
  ICPSR provides access to the world's largest archive of computer-based research and instructional data.
• Identity Theft
  The University of South Carolina is dedicated in educating the
  University community about identity protection. This Web site is designed to provide facts, tips, definitions and resources for the community to help protect personal and sensitive information.
• Information Technology Office
  The Office of Information Technology (OIT) is directed by Dr. William F. Hogue, Vice President for Information Technology and Chief Information Officer. The mission of OIT is to support teaching, research, and service missions of the University.
• Infrastructure Planning
  The Infrastructure Planning Group is tasked with: recommending plans and designs for the expansion of and changes to inter and intra-building connectivity for Voice and Data within the University campus system.
• IRIS Trouble Ticket System (UTS Help Desk)
  This is the old system, you can still check on previously entered tickets or login to our new ticket system to request technical support 24 hours a day from University Technology Services.
• IT Bulletin
  The newsletter of the University Technology Services.
• IT Connection
  This site is dedicated to providing consistent messages and alerts to the University of South Carolina community related to University Technology Services maintenance, information, outages and potential threats to the IT backbone
• IT Planning
  Annual State IT Plan.

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~J~

• No current listings

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~K~

• No current listings

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~L~

• Labs
  Information for labs on campus including, hours of operation, lab contact information and services offered in the labs.
• LISTSERV Mailing List Creation
  Request a LISTSERV mailing list for your University department, class, or committee.
• Long Distance (9+ On Campus and USC Calling Card)
  Long distance services offered to students, staff, and Faculty.

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~M~

• Mac Users' Group
  USCMUG-L Listserv
• Mainframe Computer Accounts (IMS/CMS - Request/Change)
  Forms are available for you to request mainframe userids. Forms are available for CMS (to request a CMS userid (or request that a CMS userid be deleted),and IMS actions (to obtain, delete, or reassign IMS userids, and to change permissions associated with these userids).
• Mainframe Handouts
  University Technology Services, maintains a handouts system documenting USC Computer Services systems, software, and policies. Below you will find links to available handouts, including handouts on programming languages and system utilities maintained by the Academic Research & Data Center in Thomas Cooper Library, as well as links to related informational sites.
• Main Web Server Services
• Map
  USC Columbia campus
• Mapping (Digital)
  Services provided for GIS consulting, Plotting, Digitizing, Imagery Services, Scanning and Application Development
• Microfiche
• Microsoft Campus Agreement

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~N~

• Network Managers' Meeting
  Monthly forum for campus network manager's to discuss computing issues.
• Network Support
  Our skilled technicians can support  your workstations and servers.
• Network User Name
  FAQs of USC Network User Name
• Network Registration Policy (USC)
  University of South Carolina Acceptable Use for Computing Resources
• NOTIS (USCAN)
  The graphical user interface system called "USCAN Web" provides easier access for users searching the USC Library Catalog from remote sites.

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~O~

• Office of Information Technology
  The Office of Information Technology (OIT) is directed by Dr. William F. Hogue, Vice President for Information Technology and Chief Information Officer. The mission of OIT is to support teaching, research, and service missions of the University.
• Online Directory
  Search the online phone book for USC.
• OnDemand
  OnDemand (formerly R/DARS) is a software package that enables users to control what they view or print from Production mainframe output from their desktop.
• OneCarolina
  University's multi-year initiative to replace its outdated administrative computing applications, including Student Information Systems, Finance, Sponsored Programs and Human Resources into one easily-accessible, Web-based system.
• Oracle Campus License Program
• Organizational Structure of University Technology Services
  This chart will show a visual hierarchical representation of Computer Services.
• Outage Calendar
  Announcements and updates on planned and emergency phone, network, and system outages.

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~P~

• Pager Purchasing  (Beeper)
  Pagers are available with a University Purchase Requisition.
• Password Change (Network)
  Change your Groupwise, Network passwords by logging into VIP.
• Planning (Infrastructure)
  The Infrastructure Planning Group is tasked with: recommending plans and designs for the expansion of and changes to inter and intra-building connectivity for Voice and Data within the University campus system.
• Policies and Procedures
• USC Communication Cabling Installation Standards (PDF)
• Communication Network Infrastructure
• Student Guidelines for Responsible Computing
• Mainframe Standards Manual
• Procedures, Standards and Guidelines
  Document Repository - The University Technology Services Document Repository is a common, standard system for the storage and dissemination of UTS documents.
• Production Control
  Responsible for processing mainframe computer applications, defined as production jobs, through scheduling, execution, quality control, output forms processing, and delivery of output reports and forms to various user offices.
• Projects
  University Technology Services Project list and documentation
• Project Central
  The Project Central Site is an internal site for the collection of task hours associated with University Technology Services projects and staff hours.

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~Q~

• No current listings

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~R~

• Rates
  Listing of the current University Technology Services rates.
• Remote Access (VPN: Virtual Private Network)
  The VPN client allows you to 'tunnel' all of your traffic to USC over an encrypted, authenticated link which terminates on campus at our VPN concentrator (server).
• Repair (Personal Computers)
  Information on where to find help with PC repair.
• Responsible Computing (Guidelines)
  A guide for faculty, staff and students for responsible computing on the University system.

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~S~

• SAS/SPSS Documentation
• Scanning
/ScanningServices/
• Scanning of optical mark forms (bubble sheets)
• Large Format Scanning and Plotting Digitizing
• Security
• Security (Network Security Center)
  Our network security office can help you combat hackers or protect your network from abuse.
• Server Support
• Service Level Agreements
• Software Consulting
  Need help using a software package? We've got a team of professionals standing by!
• Software Distribution
  Coordinates software licenses for the University at a reduced rate.
• Software Purchasing
  University Technology Services distributes software under licensing agreements with software manufacturers and via educational licensing agreements.
• Software Training
  Knowledgeable software consultants and trainers are on hand for free courses.
• Spam Management
  University Technology Services manages spam filters for the University. This page gives helpful information on how to setup and configure these settings in your e-mail.
• Standards and Guidelines
• Student Guidelines for Responsible Computing
• Student IT
  This site will point you to information on Information Technology (IT) and Communication Services provided for students by Computer Services of USC.
• System Outage Center
  View a detailed calendar of all planned and un-planned system outages so you can prepare.

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~T~

• Tape Library
• Technology Services & Support
  Support is provided for file servers, workstations (PCs and Macs), electronic mail, Internet and data storage backup/restore.
• Telephony
  The Telephony group's mission is to provide telephone support for faculty, staff, and students of the University in supporting education and research.
• Training and Support (IT)
  IT Training & Support provides University faculty, staff and students with a professional training and consulting support program concerning popular software, operating systems and system/communications that are critical to the University's mission.
• Training Handouts
  Downloading course guides online is as easy as 1-2-3. These instructional guides provide an easy method of reviewing course materials before or after class.
• Troubleshooting Questions
  University Technology Services'  troubleshooting questions for Students, Faculty and Staff.

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~U~

• UITC - University IT Council
  UITC is a broadly representative body including faculty, staff, and students from the University of South Carolina System.
• University E-mail Access
  Login to University E-mail using your USC network username and password.
• University E-mail Information and FAQ’s
  University E-mail replaced Gamecock E-mail (GEM) on 1/08/07. Find out how to forward your messages, setup Outlook on your desktop and configure other e-mail clients, plus helpful troubleshooting tips.
• USCAN
  The graphical user interface system called "USCAN Web" provides easier access for users searching the USC Library Catalog from remote sites.
• USCAR Newsgroups
  Local USC Usenet Newsgroups
• USC Communications Cabling Installation Standard (PDF)
  This document provides guidance for the installation/construction of communications (voice and data) cabling, spaces and pathways in accordance with industry codes and standards and University of South Carolina (USC) standards as provided for in USC policy IT 1.06 "Computer Network Equipment Standards".
• USCMUG-L Listserv
  USC's Mac Users' Group.
• Usenet Newsgroups
  Usenet news groups are electronic discussion forums accessed by a bulletin-board like interface called a "newsreader".
• USC Network Registration Policy
  University of South Carolina Acceptable Use for Computing Resources

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~V~

• Virus Information Center
  Information on virus alerts and software updates.
• Virus Alert
• Vista @ USC
  Learn about Microsoft's newest operating system - Windows Vista - and how it works in the University environment.
• VIP (Visual Information Processing)
  Secure access to personal data for all members of the USC community.
• Voice Mail
  The Communications group at USC University Technology Services offers Voice Mail service for USC Faculty and Staff.
• VPN (Virtual Private Network)
  The VPN client allows you to 'tunnel' all of your traffic to USC over an encrypted, authenticated link which terminates on campus at our VPN concentrator (server).

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~W~

• Web Presence Support
  Documentation and guides to setting up a web site on the University system.
• Web Site Development
• Wireless

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~X~

• No current listings

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~Y~

• Yellow Pages Live
  A digital replication of our local phone book. This product gives you the convenience and benefit of having the local BellSouth directory right on your desktop.

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~Z~

• No current listings

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