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  MANAGING SPAM IN YOUR E-MAIL

The University of South Carolina uses spam filters for all e-mail that is received from an address outside the University network. Filters are based on a combination of factors, including the distribution list, the subject line, and the domain from which the e-mail originated.

If you use GroupWise as your e-mail client, spam filtering is based on a scoring method. E-mails which receive a score of 3 or higher are tagged as they are delivered to your inbox. The score is appended to the subject line of the email as follows: {SpamScore: sss}. Note that the number of times the character “s” occurs after the colon indicates the score. For example, an e-mail which scores a 7, would have the following text appended to the subject line: {SpamScore: sssssss}.

What constitutes spam is not exact and is prone to error. We recommend that you initially configure a spam rule to save e-mails scoring 3 or higher in a separate “junk” or “spam” e-mail folder. You should review the contents of that folder periodically to ensure that all e-mails truly are spam and then delete the contents of the folder. If you find that some e-mails are incorrectly tagged as spam, you may want to tune your rule for a higher score. For example, if you subscribe to vendor-sponsored mailing lists, you may find that some of those messages or emails will be scored as spam.